Replacement & Returns Policy

Replacements & Returns

At Pregadgets.shop, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

Return & Replacement Policy

We accept returns and offer replacements under the following conditions:

✅ Eligible Conditions for Return or Replacement:

  • You received a defective or damaged product.

  • The product is significantly different from what was described.

  • The item is missing parts or accessories.

  • You received the wrong product.

To be eligible for a return:

  • Items must be returned within 14 days of delivery.

  • Products must be unused, in their original packaging, and in the same condition as when you received them.

❌ Non-Returnable Items:

  • Items marked as Final Sale.

  • Digital products or gift cards.

  • Products that have been used, damaged, or altered by the customer.

How to Request a Return or Replacement:

  1. Email us at gmfreeloncer@gmail.com with:

    • Your order number

    • A brief description of the issue

    • Clear photos of the product and packaging (if damaged)

  2. Our customer service team will respond within 24-48 hours with next steps.

  3. Once approved, we’ll provide instructions for return shipping or send a replacement.

Refunds

Once your return is received and inspected, we’ll notify you by email. If approved:

  • A refund will be issued to your original method of payment.

  • Refunds may take 5–10 business days to appear on your statement.